
Terms & Conditions
Introduction
Welcome to Boyousefq8, your specialized bookstore offering a wide range of Arabic and international books. We aim to provide a distinguished shopping experience combining diverse content, high-quality products, and fast delivery across Kuwait. Our goal is to enrich your knowledge and skills by providing books that match your interests and cultural needs.
Terms & Conditions
By using the Boyousefq8 website, you agree to the following terms and conditions:
1. Use of the Website
-
The website is intended solely for purchasing books.
-
Any illegal use or actions that may harm the store or other users are strictly prohibited.
2. Prices and Payment
-
All prices are clearly displayed and include taxes unless otherwise stated.
-
Customers must pay the order amount at the time of confirmation using the available payment methods.
3. Order Confirmation
-
The Boyousefq8 team may contact the customer by phone to confirm the order or request additional information.
-
The store reserves the right to cancel any order with incomplete or incorrect information.
4. Delivery
-
Delivery is available across Kuwait according to the store’s policy.
-
Delivery time may vary depending on location and order volume.
-
Customers are responsible for providing an accurate delivery address to avoid delays.
5. Intellectual Property
-
All text, images, and logos on the website are owned by Boyousefq8 and may not be used without prior permission.
Privacy Policy
At Boyousefq8, we are committed to protecting our customers’ data. This policy explains how we handle information:
1. Information We Collect
-
Name, phone number, and delivery address.
-
Payment information (card details are not stored on the website).
2. How We Use the Information
-
To process orders and manage delivery.
-
To contact customers regarding their orders or promotions with their consent.
3. Data Protection
-
We implement all necessary technical measures to protect customer data from unauthorized access.
4. Information Sharing
-
Customer information is not shared with third parties except when necessary, such as with delivery companies.
5. Customer Rights
-
Customers may request to update or delete their data at any time by contacting us.
Return & Exchange Policy
Given the nature of the products (books), we provide a fair and flexible policy:
1. Returns
-
Books can be returned within 48 hours of receipt if:
-
The book arrives damaged or with missing pages.
-
The customer receives a different book than ordered.
-
2. Exchange
-
Damaged or incorrect books can be exchanged for the correct book within 48 hours of reporting.
-
The book must be unused and in good condition.
3. Non-Returnable Items
-
Used or torn books.
-
Books that have been fully opened without any defect.
4. Refunds
-
Refunds are issued via the original payment method within 3–7 business days.
-
Delivery fees are non-refundable unless the error is on the store’s part.
5. Contact
-
For any inquiries or return/exchange requests, please contact us:
Phone: 96599690946
-